Privacy Policy

Last Updated: 11/20/2023

 

Thank you for choosing FidusFi, LLC ("FidusFi," "we," "us," or "our"). This Privacy Policy is designed to inform you about how we collect, use, and disclose information when you visit our website fidusfi.com, interact with our services, or apply for commercial mortgage loans. We are committed to protecting your privacy and ensuring the security of your information.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

 

1. Information We Collect

 

Personal Information
We may collect personal information from you when you visit our website or apply for a commercial mortgage loan. This information may include:

·      Name

·      Contact information (address, email, phone number)

·      Financial information

·      Employment information

·      Other relevant details necessary for loan processing

 

Non-Personal Information

We may also collect non-personal information, such as:

·      IP address

·      Browser type

·      Device information

·      Website usage data

 

2. How We Use Your Information

 

We use the information collected for the following purposes:

·      Processing and managing commercial mortgage loan applications

·      Communicating with you about our services

·      Improving our website and services

·      Complying with legal and regulatory requirements

·      Protecting our rights and interests

3. Data Storage and Security

 

We take the security of your information seriously. Personal and non-personal information is stored securely using industry-standard encryption technologies. We use Microsoft Sharepoint for secure data storage and HubSpot for customer relationship management (CRM). Our email servers are hosted on Microsoft Exchange.

Physical files are stored securely at our office at 163 E Morse Blvd, STE 200, Winter Park, FL 32789, or with our custodian, ComputerShare, formerly Wells Fargo US Corporate Trust.

 

4. Information Sharing

 

We do not sell, rent, or trade your personal information to third parties. We may share information with third-party service providers involved in the loan application process, and they are obligated to maintain the confidentiality and security of the information.

 

5. Cookies and Tracking Technologies

 

We may use cookies and similar technologies to enhance your experience on our website and gather information about how visitors use our site. You can manage your cookie preferences through your browser settings.

 

6. Your Choices

 

You have the right to access, correct, or delete your personal information. You may also choose not to provide certain information, but this may limit your ability to access certain features of our website or apply for loans.

 

7. Updates to the Privacy Policy

 

We may update this Privacy Policy periodically. The date of the last update will be indicated at the top of the policy. Please review this policy regularly to stay informed about our data practices.

 

8. Contact Us

 

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

FidusFi, LLC
163 E Morse Blvd, STE 200
Winter Park, FL 32789
Email: contact@fidusfi.com

 

Thank you for trusting FidusFi with your information.